Tzora Feather Lightweight Mobility Scooter

Embark on a journey of independence and freedom with the Tzora Feather Lightweight Mobility Scooter, a marvel of modern engineering designed to transform your mobility experience. Crafted with the highest quality T7000 aviation aluminum, known for its exceptional strength yet lightweight properties, the Feather sets the standard in portable mobility solutions. Weighing just 41 lbs and easily separable into two components, it promises effortless transport and storage. Whether navigating the bustling city streets or enjoying a tranquil park, the Feather offers unparalleled convenience and reliability, ensuring you remain active, engaged, and unrestricted.

Features

• Ultra-lightweight frame for unmatched portability
• Ergonomic design ensuring user comfort and ease of use
• Flight-approved, making it the perfect travel companion
• Adjustable armrests for personalized comfort
• Efficient both indoors and outdoors, adapting to your lifestyle needs
• Folds or separates easily for quick storage in most vehicle trunks
• Equipped with anti-puncture wheels for durability and smooth rides
• Engineered for stability with a 4-point base chair, offering extra comfort

Specifications

Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will generally ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@libertywheelchair.com.

No Shipping outside the USA.

Shipping Options

Our base "Curb-side" Pickup shipping is always completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order. There are other options available, however. We also offer.

• Threshold Shipping:This involves the item being brought onto your porch, or into a sheltered/garage area. 
• White Glove Delivery - this includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house! 

Warranty & Returns

This Limited Warranty applies to Tzora Products.

• 3 years for metal frame
• 1 year for electric parts.
• 6 months for Batteries & Batteries charger

Returns Eligibility

• We want you to be completely satisfied with your mobility scooter purchase. If, for any reason, you are not satisfied with your purchase, you may return the product in accordance with the following guidelines:
• Mobility scooters are eligible for return within 20 days from the date of purchase.

Return Conditions

• In order for a mobility scooter to be eligible for a return, it must meet the following conditions:
• The scooter must be in new, unused condition and in its original packaging.
• All accessories, manuals, and any included items must be returned in their original condition.
• The mobility scooter must not show any signs of wear and tear, damage, or misuse.

Return Procedure

• To initiate a return, please follow these steps:
• Contact our customer service team to request a Return Authorization (RA) number. This number is necessary to process your return.
• Pack the mobility scooter securely in its original packaging, if available, or in a sturdy, protective box to prevent damage during shipping.
• Clearly mark the RA number on the outside of the package.
• Ship the mobility scooter, including all accessories and manuals, to the address provided with the RA number.
• We recommend using a trackable shipping method and obtaining shipping insurance, as we are not responsible for items damaged or lost in transit.

Return Fees

• Return shipping costs are the responsibility of the customer unless the return is due to a manufacturing defect or an error on our part. In such cases, we will provide a prepaid return label.

Restocking Fee

• A restocking fee may apply to mobility scooter returns that do not meet the specified conditions or if the product is returned without all original accessories and manuals. The restocking fee amount will be communicated to you when you request an RA number.

Refund Process

• Once we receive your returned mobility scooter and it has been inspected and approved, we will process your refund within [Insert Number] business days. The refund will be issued in the same form of payment used for the original purchase.

Exchanges

• If you wish to exchange your mobility scooter for a different model or make any changes, please contact our customer service team to discuss the available options and any potential price differences.

Warranty Returns

• If your mobility scooter is within its warranty period and requires service or repair, please contact our customer service team for assistance and to schedule any necessary repairs.